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Your scheduling system directly impacts the revenue per hour your practice generates. Here is an important key: you are wasting time.
1. What are you doing for your patients that your MA can do? (think charting, HPI, preparation of meds for visit, patient education)
2. How much time is “down time” while patients are shuttled back and forth between rooms and processed through your office? You can shedule overlapping visits to compensate this.
3. How many services are you providing for free because you are not billing and coding properly?
4. How many problems are you taking care of for free because you and your staff are not preparing patients to identify what the visit is about in advance? If you are taking care of 9 problems at a visit, you are probably getting paid the same as physicians taking care of 1 or 2 or 3 problems at a visit.
5. How many ancillary services could you be offering in your office by partnering with other providers?
David Zahaluk, MD is a practice optimization expert and the author of The Ultimate Practice Building Book. His firm, Ultimate Practice Builder, takes physicians to the top 10% of their specialty – in income, time off and quality indicators - within 3 years… guaranteed. Learn more at www.UltimatePracticeBuilder.com.
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